Service / Warranty

Service

Charles ChaplickBus Operations and Service Manager
Charles Chaplick
856-845-2800 x14

Rickie DelongField Technician
Rickie Delong
856-689-2316

Nicole IezziBus Service Writer
Nicole Iezzi
800-222-0271 x48

Frank McKernanBus Mechanic Supervisor Frank McKernan
856-845-2800 ext 39
609-352-0871 (Cell)
Customer service van side view

Repairs to Thomas Built Buses include:

Engines
Lights
Crossing-arms
Stop Signs
Water Leaks
Undercoating
Engine and Fault Codes
Doors, Windows
Quarterly Services
Maintenance Services
Transmissions
Alignments
Paint and Body Work
And MORE!

Warranty

Thomas Built Buses of New Jersey is proud to announce that we’ve teamed up with the industry leaders for bus warranty protection plans, Bus Master Warranty. This partnership now allows us to extend your manufacturer’s warranty for new buses and protect used buses as well. We truly are your one stop shop for all things bus related, offering sales, parts, service and now extended protection for the road ahead.

Get More Info

On the Benefits of Bus Warranty through Bus Master Warranty
BusMaster Warranty
Bus Master Warrenty

Some benefits of a bus protection plan

PROTECTION FROM THE UNEXPECTED
Repair costs can wreak havoc on a bus owners bank account. We offer “plan ahead” protection to prevent unforeseen financial despair that is inherent with breakdowns.

NEW BUSES QUALIFY
New bus plans protect any bus with at least 6 months of the original manufacturer’s warranty remaining on them for an ADDITIONAL 3 to 5 years.

MOST USED BUSES QUALIFY
If your bus is less than 8 years old then it qualifies for 1 to 3 years of warranty coverage.

LONG-TERM PROTECTION
We know customers are keeping their units on the road longer these days and that’s why we offer industry leading, long-term protection plans for new and used commercial and school buses.

SUPERIOR CUSTOMER SERVICE THROUGH-AND-THROUGH
World-Class, white glove customer service throughout the entire process. We make it personal! Every time you call you get a knowledgeable representative on the phone to help answer any questions you might have. No answering machines here.

FUTURE PROOF YOUR FINANCES
The price to protect yourself today for 10 years hedges against inflation and saves your customers money in the long run. Pay today’s rates for the life of your contract on all covered repairs.

EXTENSIVE COVERAGE
We offer the most extensive warranty coverage on the market with more covered parts, more features, higher limits-of-liability and peace of mind comes standard with every plan.

EVEN MORE BENEFITS
Every bus protection plan comes standard with towing and roadside assistance, want more?? All of our plans are transferable giving the added benefit of increased resale value should you decide to sell your bus.

If you are interested in learning which coverage is right for your specific needs please contact your Thomas Built Buses of NJ sales representative at 800-222-0271.

 

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